Intercultural competence is no longer seen as a soft skill but is now a required skill of anyone wishing to work internationally. 

A lack of cultural sensitivity can lead to lost business, a failed assignment, poor client relationships, staff attrition and ultimately wasted time and investment.


Topics include:


  • Completing Tasks vs Building Relationships
  • Reaching the Decision Maker: attitudes to Hierarchy
  • Management style: team-work vs the individual
  • Protocol for meetings, negotiations, presentations and business lunches
  • Attitudes to education, reputation, hospitality, duty and gender
  • Virtual and face-to-face communication: humour, levels of directness and formality


Who should attend : this  workshop is appropriate for anyone who needs to improve communication and cohesion across multi-cultural teams.


Course  length: 2 days

Please contact us for further information at