Intercultural competence is no longer seen as a soft skill but is now a required skill of anyone wishing to work internationally.
A lack of cultural sensitivity can lead to lost business, a failed assignment, poor client relationships, staff attrition and ultimately wasted time and investment.
- Completing Tasks vs Building Relationships
- Reaching the Decision Maker: attitudes to Hierarchy
- Management style: team-work vs the individual
- Protocol for meetings, negotiations, presentations and business lunches
- Attitudes to education, reputation, hospitality, duty and gender
- Virtual and face-to-face communication: humour, levels of directness and formality
Who should attend : this workshop is appropriate for anyone who needs to improve communication and cohesion across multi-cultural teams.
Course length: 2 days
Please contact us for further information at firstname.lastname@example.org.